Unsubscribing from a Non-Subscription Email

[ClicKnowledge]

I created a marketing email that invited people I know within my network to sign up for a weekly newsletter, and unless they opted in they would never hear from me again. Unfortunately, just over 5% of those contacts hit Unsubscribe, even though there was nothing, so to speak, to subscribe to within the email itse. My intention is to now send a weekly email to those that filled in the form and explicitly opted in, but I have unfortunately been blocked with no chance of appeal. Is there nothing I can do given that (1) I sent it to people I know, (2) it was not intended to be a subscription and anyone who did not explicitly opt in will not receive future emails, and (3) only those who opt in will be receiving the newsletter (which should have a unsubscribe rate of abou 0%)?

[AdamLPW · Accepted solution]

Hi @ClicKnowledge,

Looks like there's no grounds for appeal with a free account!  😞

https://knowledge.hubspot.com/email/why-is-my-email-suspended

Sorry to be the bearer of bad news...