Email Deliverability

GHunt5
Participante

Unsubscribe Origination

Situation below:

 

Outreach.io AND Hubspot both sync to the SFDC field "Opt out of all email".

 

In Hubspot, is there a way to segment out the people who opted out through Hubspot and NOT through Outreach or SFDC?

 

Only want people who opted out using hubspot email activity

 

All the info I need is here but I cannot crate a list to query these fields:

GHunt5_0-1711559908761.png

 

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1 Resposta 1
franksteiner79
Conselheiro(a) de destaque

Unsubscribe Origination

Hi @GHunt5 

 

These HubSpot Subscriptions are only set by HubSpot, unless you are doing something fancy with API calls.

 

I'm not familiar with the Outreach integration but assume this is captured in Outreach and possibly synced to a special Outreach property in HubSpot, if at all.

 

The property history fields in HubSpot are meta-data and can't be used to build reports or lists.

 

Frank

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Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

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