Email Deliverability

Andy_Stout
Member

Time Zone sends when timezone already passed

SOLVE

Anyone have any idea regarding the details of how the time zone sending works? Say I want to send an email on Nov 3 at 10am, but because I'm waiting on content it's already 10am on Nov 3 when I send it. Does it then send automatically to every time zone where 10am has already passed and simply cue up later timezones as per normal? Or does it either not deliver to those earlier times that have been and gone or delay the send to them until Nov 4?

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Time Zone sends when timezone already passed

SOLVE

Hi @Andy_Stout,

 

HubSpot will not automatically postpone to the next day: "Since it takes a full day to schedule an email consistently across all time zones, you should only schedule an email based on your recipients' time zone more than one full day in advance."

 

You would have to schedule the email early enough or schedule it on a later date, see here: https://knowledge.hubspot.com/email/how-to-send-an-email-based-on-your-contacts-time-zone

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


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2 Replies 2
LAustin5
Member

Time Zone sends when timezone already passed

SOLVE

No. It will not happen and no tool yet is able to do that. You must have to give it at least a min. And in the case where time has passed, you won't send an email. Because I also tried to do that for my website but fails after trying a lot.

for further details, you can go through this link: https://knowledge.hubspot.com/email/how-to-send-an-email-based-on-your-contacts-time-zone.

Tell me if you have further queries regarding it. You are at liberty to ask.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Time Zone sends when timezone already passed

SOLVE

Hi @Andy_Stout,

 

HubSpot will not automatically postpone to the next day: "Since it takes a full day to schedule an email consistently across all time zones, you should only schedule an email based on your recipients' time zone more than one full day in advance."

 

You would have to schedule the email early enough or schedule it on a later date, see here: https://knowledge.hubspot.com/email/how-to-send-an-email-based-on-your-contacts-time-zone

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.