Email Deliverability

CNacca
Participant

Set Subscription Types for Forms

SOLVE

Hi All,

 

I am wanting to set the subscription types for contacts when they fill out certain forms, how do we do this?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Set Subscription Types for Forms

SOLVE

Hi @CNacca,

 

You can do this directly in the forms editor. Click on the consent notice text, the left sidebar should open and this is where you can select and adjust the subscription checkboxes:

 

karstenkoehler_0-1698659034152.png

 

 

If you're not seeing this, click into the empty gray area of the forms editor and your sidebar should look like below. You can then use the dropdown to display the subscription checkbox:

 

karstenkoehler_1-1698659079924.png

 

If this is not an option, subscriptions can also be updated via workflow: https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types#update-the-sub...

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

0 Upvotes
2 Replies 2
CNacca
Participant

Set Subscription Types for Forms

SOLVE

Great, thank you!

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Set Subscription Types for Forms

SOLVE

Hi @CNacca,

 

You can do this directly in the forms editor. Click on the consent notice text, the left sidebar should open and this is where you can select and adjust the subscription checkboxes:

 

karstenkoehler_0-1698659034152.png

 

 

If you're not seeing this, click into the empty gray area of the forms editor and your sidebar should look like below. You can then use the dropdown to display the subscription checkbox:

 

karstenkoehler_1-1698659079924.png

 

If this is not an option, subscriptions can also be updated via workflow: https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types#update-the-sub...

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes