Sender name is not displayed and weird emails shows instead
SOLVE
I use HubSpot freemium. All these emails have been sent with a free account. Somehow, even though I've selected a sender name, it does not show up on the email, and it looks horrible, which leads to low open rates.
Just to show that we've been configuring the email right, I just made a clone of the last email that showed wrong as laur...@...u1.hs... instead of "Lauren Katz" (yes, we're aware of the branded hubspot email and that's fine, but not as sender name).
Can anyone help us out? Since this seems to be a bug, we're considering moving away from Hubspot, instead of upgrading, because the "from name" was already selected and we wouldn't want to risk losing open rates anymore.
Sender name is not displayed and weird emails shows instead
SOLVE
Hi @Jorges! Click the link under the email address (in the fine print) and see what that article has to say about this. Maybe there are other settings you can tweak.
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Sender name is not displayed and weird emails shows instead
SOLVE
Hi @Jorges! Click the link under the email address (in the fine print) and see what that article has to say about this. Maybe there are other settings you can tweak.
*************************** Did my post solve the questions or challenge? Please mark it as a solution for others to find.