Email Deliverability

SofiaG
Participant

Newsletter being flagged as spam

For a few months now, our monthly newsletter has been marked as spam even by some of our corporate inboxes. The newsletter was set up one year ago by our Hubspot associate. We are using the "Best practises" and we only send out this mail once a month.

I read on this forum that something appears to have happened in Feb. 2020, as others seems to have a similar problem.

 

Is there a solution to this problem in another tread I haven´t seen yet?

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2 Replies 2
ElyshaShave
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Newsletter being flagged as spam

Hi, 

 

I am more than happy to help here: Have you looked into your hard bounces, unsubscribes, and spam reports within each newsletter send out? Also are you including unengaged contacts in this? 

 

This is only because these things can also affect your email deliverability and once removed, this should improve. 


Thanks,
Elysha Shave

Inbound Specialist

BBDBoom.com

SofiaG
Participant

Newsletter being flagged as spam

Thank you for your response.


We hardly ever have any hard bounces, no unsubcribers and we are not sending to unengaged contacts. However, I found a problem with our DKIM. It was for some reason no longer correctly setup. We are working on this right now to see if that will solve the problem.

 

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