New to Marketing email - email get defered

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New Contributor

Hi,

 

I am trying to setup marketing email and sent few try to a friend... email got soft bounce or defered with any delivery. I read a lot about DKIM and SPF while in the free version I cannot set these paremeters.

 

On my Cpanel DNS I see that my server has a DMARC setup (likuid (.) com

 

I need help please.

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HubSpot Moderator

Hi @Bouf,

 

I can perhaps provide some more clarity about the bounce with an example of the bounce message. Ae the bounces related to DKIM and DMARC specifically?

 

Please note that DMARC and DKIM (email sending domains) are not supported in HubSpot Marketing Free accounts. Check out the following guides for a quick read about both (the 'Applies to' box at top right lists which subscription types support the feature):

 

 

- Zakiya

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