Linking Email Accounts - No read emails

[6405647]

Hi, 

Can anyone help me, I recently linked my email account with hubspot by updating something on GoDaddy.  Since then 0 of my emails have been opened, I regulaly get open rates of between 20% & 50%

Have I done somethingn wrong or is this just coincidence? 

[natsumimori]

Hi @6405647 ,

Would you mind sharing a bit more details such as:

1. Have you connected a personal inbox or conversations inbox? Or are you talking about Email sending domain(DKIM)?

2. From where are you sending the emails? (i.e HubSpot CRM, connected inbox, HubSpot's marketing email tool)

3. Where do you see the open rate being 0? Could you attach some screenshots?

The more screenshots, details and information you can share, the better the Community can assist!