Hey, I think you have an issue with your email and something triggered the spam filter in the inbox from your contacts.
Check your email and your content, and if the contact put you on a spam list is going to be difficult to return to the white list. My advice, trying to change to another domain or email and send your emails to a few contacts and test your email.
In Hubspot, if you have a 5% or superior in bounce, they going to stop your campaign to keep your email reputation.
HubSpot emails contain tracking URLs which can trigger spam filters. From HubSpot, you can influence how receiving email service providers handle an email, you can only pass on positive signals.
If you were on a paid subscription (Starter minimum), you could try to work with HubSpot support to get your internal contacts unbounced. On the free CRM, unfortunately, this option is not available.
(Don't shoot the messenger.)
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
HubSpot emails contain tracking URLs which can trigger spam filters. From HubSpot, you can influence how receiving email service providers handle an email, you can only pass on positive signals.
If you were on a paid subscription (Starter minimum), you could try to work with HubSpot support to get your internal contacts unbounced. On the free CRM, unfortunately, this option is not available.
(Don't shoot the messenger.)
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Hey, I think you have an issue with your email and something triggered the spam filter in the inbox from your contacts.
Check your email and your content, and if the contact put you on a spam list is going to be difficult to return to the white list. My advice, trying to change to another domain or email and send your emails to a few contacts and test your email.
In Hubspot, if you have a 5% or superior in bounce, they going to stop your campaign to keep your email reputation.