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Hubspot Opens do not seem Accurate

MRofe
Member

We are having a hard time determining our SQL's from recent nurture email campaigns because the hubspot "opens" and "top engagement" people seem not to be accurate. For example, when you acually click on a person who has supposedly opened a bunch of times, it shows they actually opened it 4-5 times at the exact same time? I don't know what is causing this. Is this due to Apple's privacy policy? adfadfdsafsaf.png

1 Accepted solution
kvlschaefer
Solution
Community Manager
Community Manager

Hi @MRofe,

 

Thanks for reaching out!

 

I wanted to share this related thread and this thread where @karstenkoehler and @Phil_Vallender explain the causes of multiple marketing email opens. This help article goes into further detail on how marketing email opens work within HubSpot. 

 

I hope this helps!

 

Best,

Kristen


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More

View solution in original post

1 Reply 1
kvlschaefer
Solution
Community Manager
Community Manager

Hi @MRofe,

 

Thanks for reaching out!

 

I wanted to share this related thread and this thread where @karstenkoehler and @Phil_Vallender explain the causes of multiple marketing email opens. This help article goes into further detail on how marketing email opens work within HubSpot. 

 

I hope this helps!

 

Best,

Kristen


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More