Email Deliverability

JCesman
Member

How do I re-enroll in a sequence if there was an error?

SOLVE

Hi all, 

 

I had some problems with my emaill adress which caused every account in the sequence to be get an error. 

How do I re-enroll them all at the stage they were in? 

Or even to re-enroll in a new sequence at that point but in bulk - seperated by where they failed. 

 

Thanks 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How do I re-enroll in a sequence if there was an error?

SOLVE

Hi @JCesman,

 

I'd be a bad community member if this was an option and I didn't point it out. Unfortunately not, no.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Replies 4
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

How do I re-enroll in a sequence if there was an error?

SOLVE

Hi @JCesman,

 

As far as I know, there isn't any way to do this automatically or in bulk. You would have to check where a contact left the sequence and manually re-add them where they left:

 

karstenkoehler_0-1684144833595.png

 

(Don't shoot the messenger.)

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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JCesman
Member

How do I re-enroll in a sequence if there was an error?

SOLVE

Thaanks for the reply! Really hoping you are wrong but will have to make do. 
Is there no way of csv import or export? 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

How do I re-enroll in a sequence if there was an error?

SOLVE

Hi @JCesman,

 

I'd be a bad community member if this was an option and I didn't point it out. Unfortunately not, no.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
JCesman
Member

How do I re-enroll in a sequence if there was an error?

SOLVE

Okay thanks for your help! 

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