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GMail alias

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New Contributor

Hi,

 

We are trying to setup gmail integration, and are unable to get email aliases imported to HubSpot.

 

We followed the steps here: https://knowledge.hubspot.com/articles/kcs_article/email/add-an-email-alias but the alias sdoesn't appear in HubSpot composer.

 

The alias works fine from gmail directly.

 

We already tried removing and re-adding gmail integration.

 

Do you have any recommendations on how to fix this?

 

Thank you.

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Community Manager

Hi @mussastudios,

 

Do you mind confirming that this issue occurs across multiple browsers? 

 

If you can send me screenshots of what you are seeing in Gmail vs. in app through a direct message, that would be great!

 

Thanks,
Jenny


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