Force Send of a Stopped Campaign?

[strategex]

I'm sending an email to a list that I know to be very dirty. HubSpot stopped sending emails once I reached a 5% hard bounce rate. Is there a way to force send the remaining emails?

[Phil_Vallender · Accepted solution]

Hi @strategex 

As an email service provider, HubSpot absolutely has to protect its sending reputation, as it affects a large numbers of customers - none of whom want their deliverability affected by the actions of others.

To restore sending, you will need to clean up your list. 

Hope this helps.

[strategex]

Makes total sense. Thanks!

[Phil_Vallender]

Hi @strategex 

The deliverability team should be in touch with you to help get you back on track. You can read more about their policies and processes here: Email sending is suspended

Best of luck!