Emails say delivered and sent. But they haven't been

[MegCB]

We use your platform to send out our weekly internal newsletter, in May the emails were working well, being delivered, sent and opened. Since June, over half of the people on the email list (myself included) aren't receiving the email through, even though it says it's been delivered. The email has not bounced or been unsubscribed from and cannot be found in the spam folder. Why aren't so many of the contacts on the list receiving it? 

[DeliveryByJess · Accepted solution]

Hello @MegCB ,

This article might help:

https://knowledge.hubspot.com/email/why-didn-t-my-contact-receive-an-email-even-though-the-email-sta...