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Emails break when forwarded in Gmail

解決
新メンバー

When I send a text to my inbox and then forward to stakeholders the formatting of the email breaks and throws out all of the text.

 

I'm wondering whether this happens when recipients also forward their emails. 

 

How can I stop this from happening?

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0 いいね!
承認済みベストアンサー

受理された解決策
Highlighted
アドバイザー

Why don't you just send tests directly to the stakeholders rather than forwarding?  Sometimes forwarding can cause sporadic results.

 

Here's an article from Email on Acid on the topic with forwarded messages and the results that could happen. https://www.emailonacid.com/blog/article/email-development/why_forwarding_emails_is_so_bad/

2件の返信2
コミュニティーマネージャー

Hey @cmccready 

 

Could you please send me a screenshot with the error? Could you please advise which steps are you following to forward the email to HubSpot? Are you following these steps?

 

Thank you

Sharon

返信
0 いいね!
Highlighted
アドバイザー

Why don't you just send tests directly to the stakeholders rather than forwarding?  Sometimes forwarding can cause sporadic results.

 

Here's an article from Email on Acid on the topic with forwarded messages and the results that could happen. https://www.emailonacid.com/blog/article/email-development/why_forwarding_emails_is_so_bad/