Please note that sends from the HubSpot marketing email tool cannot be used to determine which contacts in your list may bounce. This "list washing" behavior wil negataively impact your brand's ability to reach the primary inbox, and degrades the HubSpot network that all customers share. List washing and other email activities that are likely to cause high rates of bounces, unsubscribes or spam complaints are not permitted as per HubSpot's Terms of Service.
To avoid high bounce rates, be sure that your contacts meet HubSpot's minimum requirements, including that all contacts have directly opted into your brand and have been emailed in the past 12 months. You may also want to use a validaton platform like Kickbox to help identify and remove invalid contacts from your list before sending using HubSpot.
Hi, Based on the information provided, it seems that you are encountering an HTTP 404 error when trying to access the contact list in HubSpot. This error typically indicates that the requested page or resource could not be found on the server.
To troubleshoot this issue, you may want to check if the contact list or email template has been deleted or moved. You can also try to refresh the page or log out and log back into your HubSpot account to see if the issue persists.
Regarding the high number of hard replies, it may indicate that the email list needs to be cleaned up or updated. You can try to send the email again to the remaining contacts, but before doing so, it is advisable to review and update the contact list to ensure that the email addresses are accurate and up-to-date.
If you continue to encounter issues with HubSpot's marketing email feature, you can consider using other email marketing platforms like Mailchimp. However, before making the switch, it may be worth reaching out to HubSpot's customer support team to see if they can assist you in resolving the issue.
Please note that sends from the HubSpot marketing email tool cannot be used to determine which contacts in your list may bounce. This "list washing" behavior wil negataively impact your brand's ability to reach the primary inbox, and degrades the HubSpot network that all customers share. List washing and other email activities that are likely to cause high rates of bounces, unsubscribes or spam complaints are not permitted as per HubSpot's Terms of Service.
To avoid high bounce rates, be sure that your contacts meet HubSpot's minimum requirements, including that all contacts have directly opted into your brand and have been emailed in the past 12 months. You may also want to use a validaton platform like Kickbox to help identify and remove invalid contacts from your list before sending using HubSpot.
