Email blocked from sending

SOLVE
GSD1230
Member

I created a template with a footer that includes all the essential contact info and an option to unsubscribe.  Then I created a Happy Thanksgiving email.  But, when I go to send it is preventing me on the grounds my email lacks the essential items in the footer, which all look to be there.

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1 Accepted solution

Accepted Solutions
karstenkoehler
Solution
Thought Leader | Partner

Hi @GSD1230,

 

Could you share a screenshot of the email and the error message? Usually, HubSpot will not let you send an email if one of the following is missing:

 

Physical mailing address of your business (Company Name, Company Street Address 1, City, State)

Manage preferences link or

Unsubscribe link

 

You can find more information here.

 

Hope this helps!

 

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Thought Leader | Partner

Hi @GSD1230,

 

Could you share a screenshot of the email and the error message? Usually, HubSpot will not let you send an email if one of the following is missing:

 

Physical mailing address of your business (Company Name, Company Street Address 1, City, State)

Manage preferences link or

Unsubscribe link

 

You can find more information here.

 

Hope this helps!

 

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post