Email Deliverability

EPitzaferro
Participant

Email Bounce Back

SOLVE

Hi,

 

If I send an email through Hubspot and it bounces back, does Hubspot delete that email or does that need to be done manually?

 

Any help is greatly appreciated.

 

Thanks,

 

 

Ethan

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Email Bounce Back

SOLVE

Hi @EPitzaferro,

 

HubSpot will not automatically delete that contact but it will automatically populate the property Email hard bounce reason. If that property has a value, the contact has previously bounced. You could create an active contact-based list and filter for contacts by "Email hard bounce reason is known" to find them all.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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2 Replies 2
webdew
Guide | Diamond Partner
Guide | Diamond Partner

Email Bounce Back

SOLVE

Hi @EPitzaferro,

No, hubspot does not automatically delete the email. It gives you the notificiation about the email deliveribility and itselves fill the hard email hard bounce reason property: https://prnt.sc/1b1cbbz

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Email Bounce Back

SOLVE

Hi @EPitzaferro,

 

HubSpot will not automatically delete that contact but it will automatically populate the property Email hard bounce reason. If that property has a value, the contact has previously bounced. You could create an active contact-based list and filter for contacts by "Email hard bounce reason is known" to find them all.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.