Email Deliverability

MA6
Member

Dynamic Tokens Mapping Question

SOLVE

Hi everyone. Anyone happen to know how I find the list of Dynamic Tokens and what values they are tied to in HubSpot?

 

For example, I have no idea which of these two Owners to choose for the From email. I want the email to come from the Deal Owner (sales pereson over that account).

 

MA6_0-1687546241429.png

 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Dynamic Tokens Mapping Question

SOLVE

Hi @MA6,

 

If you want to send an email from the deal owner, in the dropdown from your screenshot scroll down a bit and click Add personalization token. That's where you can select the Deal object and Deal owner property.

 

karstenkoehler_0-1687585170654.png

 

Generally you can look up all defined values for a property in the property settings: Settings > Properties

 

For user properties like Contact owner or Deal owner, the values correspond to all users in your portal, under Settings > Users & Teams.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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3 Replies 3
JVellojin
Member

Dynamic Tokens Mapping Question

SOLVE

Hi why would we not see the deal property in tokens creation section?

0 Upvotes
Victor_Becerra
Community Manager
Community Manager

Dynamic Tokens Mapping Question

SOLVE

Hi @JVellojin 
Thanks for your comment! 

To ensure your question gets the best visibility and a wider range of responses from the community, it's usually best to start a new thread rather than adding to an older one.
A fresh post will help your query stand out to everyone who browses the forum, increasing the chances of someone with relevant insights or solutions seeing and responding to it quickly. Feel free to tag me in the post and I'm happy to get you started.
Best, Victor


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0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Dynamic Tokens Mapping Question

SOLVE

Hi @MA6,

 

If you want to send an email from the deal owner, in the dropdown from your screenshot scroll down a bit and click Add personalization token. That's where you can select the Deal object and Deal owner property.

 

karstenkoehler_0-1687585170654.png

 

Generally you can look up all defined values for a property in the property settings: Settings > Properties

 

For user properties like Contact owner or Deal owner, the values correspond to all users in your portal, under Settings > Users & Teams.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.