Email Deliverability

Alhoelscher
Member

Contact Suppression due to low engagement

SOLVE

I have a contact who has been suppressed due to low engagement, however, they have indicated that they would like to receive our marketing emails. I do not want to change our existing suppression settings for one contact, but I would like to satisfy our client's request. 

 

Is there a way to get this one contact re-engaged and removed from the suppression list? Would sending him our last marketing email directly and asking him to open, click, etc. get him back on the recipient list?   

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Alhoelscher
Solution
Member

Contact Suppression due to low engagement

SOLVE
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2 Replies 2
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Contact Suppression due to low engagement

SOLVE

Hi @Alhoelscher,

 

Correct, an open or link click would categorise the contact as engaged again, so that would work - unless the recipient has open and click tracking blocked.

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Alhoelscher
Solution
Member

Contact Suppression due to low engagement

SOLVE

Thank you!

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