Clients receiving wrong name on email

Highlighted
New Contributor

We have been sending out a newsletter to customers & they are receiving the wrong name on the newsletter.

 

Eg: Theo is receiving an email addressed to Joel.

 

Is anyone having any issues of late?

Reply
0 Upvotes
1 Reply 1
HubSpot Moderator

Hey @cmaus94

 

I'd recommend reaching out to HubSpot Support to dig into this issue a bit further. You can get in touch with Support via the Help button in the bottom right corner of the portal!

 

- Zakiya

Reply
0 Upvotes