The State of Customer Service in 2019: New Report

Highlighted
Academy Team

42% of companies don’t actively collect feedback from their customers. Yikes!

 

No wonder only 12% of consumers believe companies when they say they’re customer-first.

 

HubSpot surveyed 1000+ customer service professionals to better understand the state of service in 2019. Dig into the data and get the full report here

Reply
0 Upvotes

0 replies

No replies on this post just yet

No one has replied to this post quite yet. Check back soon to see if someone has a solution, or submit your own reply if you know how to help! Karma is real.

Reply to post

Need help replying? Check out our Community Guidelines