1 23, 2020 1:23 PM
How should leaders evolve their focus as buyers continue to change? Our CEO Brian Halligan shares his insight in MIT Sloan Management Review's new Leadership Playbook: “When I was in business school at Sloan, the mantra was that your product needed to be 10 times better than the competition. That made sense then, but today the new mantra is that your customers’ experience needs to be 10 times better."
2 24, 2020 5:45 PM
Our newest report on the state of marketing has statistics from over 3,400 marketers and insights from nine industry experts. Get access to the data you need to make better decisions this year.
2 24, 2020 5:47 PM
Today's customers can leave their feedback anywhere, at any time. That's why we gathered top CX and marketing executives for a live panel debate on how to win in the Feedback Economy. Watch the recording here: