Updates to Next Activity and Last Activity Property Groups

[dennisedson]

edit 5/28/25 -- We have paused this change and will resubmit a notice at a later date

From May 27 to May 30, we will be rolling out an update to the Next Activity and Last Activity groups of properties to provide a more accurate reflection of sales activity. Next Activity Dates will now account for overdue tasks, potentially resulting in past dates for this property. Last Activity Dates will be refined to consider only completed tasks, ensuring the date accurately reflects the last completed activity.

 

What's Changing

Sales teams rely on Next Activity Date and Last Activity Date properties to manage prospect follow-up and for sales managers to coach representatives and oversee team outreach. Previously, these properties did not always accurately reflect scheduled or past activity.

This update affects the following properties on Contact, Company, Deal, and Ticket objects:

• hs_notes_last_activity
• notes_last_updated
• hs_notes_next_activity
• hs_notes_next_activity_type
• notes_next_activity_date

Here’s how these properties will function after the update:

• Next Activity related properties (hs_notes_next_activity, notes_next_activity_date, hs_notes_next_activity_type)
  
  
  • These properties consider scheduled activities, including meetings, emails, and tasks.
  • They will now include scheduled tasks that are overdue and incomplete. This means the date value for notes_next_activity_date may display dates in the past.
  • Due to this change in logic, the values for hs_notes_next_activity_type and hs_notes_next_activity may also change. For instance, if an upcoming email was previously identified as the next activity, an overdue scheduled meeting might now take precedence and be reflected as the next activity type.
• Last Activity related properties (hs_notes_last_activity, notes_last_updated)
  
  
  • These properties consider the same activities (meetings, emails, tasks, etc.).
  • They will now only include tasks that are completed.
  • Objects with a scheduled activity that is overdue (and incomplete) will not display a value in these Last Activity Date properties.

Please be aware that, as with any modification to existing property behavior, these changes to the Next Activity Date and Last Activity Date property groups can have downstream impacts on your reporting, workflows, and lists.

 

When is it happening?

These changes will begin rolling out on May 27 and continue through May 30.

[dennisedson]

@Mermer , @AlfredoMuñoz20 ,

I sent your concerns to the team and we are going to hold on this change.  I will update the message above to indicate this.  We will reintroduce this at a later time and with more notice.  Thanks for voicing your concerns! @AlfredoMuñoz20 , the team is discussing your specific concerns as well. 

Thanks again!

[AlfredoMuñoz20]

This will affect negatively all the reporting in my company as we rely on the next activity date to be the actual next activity in the future and now that it considers expired tasks this field will no longer be accurate.

[MercerMDO]

This is a pretty big change -- short notice 🌀