🗣️Announcing the new Developer Feedback Tool - Available Now ✨

SJMorris
HubSpot Employee
HubSpot Employee

Hey Developers!

 

We’re excited to introduce our new Developer Feedback Tool, designed to gather in-depth insights from our developer community.

 

Unlike the Ideas Forum or various pop-ups you may encounter on HubSpot, this is made just for developers. To support our developers, the tool focuses on getting detailed technical feedback about our APIs, SDKs, and development tools—allowing you to engage directly with the HubSpot team. There's also an option to opt in for follow-up conversations indicated on the form. 

 

Please note that this ‌form is only for feedback and shouldn't be used for specific questions or support. 

 

Additionally, we’re working on a two-way update process scheduled to launch in the first half of 2025. This will offer more transparency about how your input influences HubSpot's future. 💡

 

Ready to share? Check it out here!

 

—The HubSpot API Tooling and DevRel Teams

Sarah Jane (SJ) Morris, Senior Manager, Developer Community, HubSpot
11 Replies 11
thomas88
Member

Thak you for sharing

0 Upvotes
Jaycee_Lewis
Thought Leader

Thanks for being part of our community @thomas88 🙌 — Jaycee





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0 Upvotes
ABhatti
Member

This sounds like a great step forward for developers who often feel like feedback just disappears into a void. Having a dedicated tool where we can give structured input on APIs and SDKs will definitely make it easier to share real experiences instead of scattered forum posts. I really like the idea of the two-way update process too, knowing how our feedback is actually shaping HubSpot’s roadmap makes the whole process feel worthwhile. Looking forward to testing it out and seeing how it evolves in 2025. Thanks for putting this together!

Regards
Alex

AWilliam1
Participant

This is a great step toward stronger developer collaboration
Excited to share feedback and help shape the future of HubSpot’s tools

 
 
ahmedjamaltariq
Participant | Platinum Partner
Participant | Platinum Partner

I submitted feedback with all the details 4 months ago regarding the disappearance of the HS sprocket menu widget on the top right of the website even when we're logged into the Hubspot account.

Still, no one has got back to me from the Hubspot side and the issue is still there. It's not only me who experiences it, my coworkers also experience it sometimes because this issue is so random.

 

Looking forward to hearing from Hubspot.

Ahmed Jamal Tariq
SJMorris
HubSpot Employee
HubSpot Employee

Hello @Ahmed!

 

Thank you for using the form! Have you or your team tried clearing your cache, cookies, or browser history? It may also help to disable any ad blockers or extensions that could be interfering with the HubSpot extension. Additionally, logging out and back in from a different browser can sometimes resolve these issues.

 

Just as a quick note, this form is specifically intended to gather product feedback and ensure it reaches the right teams at HubSpot. For questions that require a response or resolution, you may find quicker assistance through HubSpot Support or the Community.

 

We appreciate your time and feedback—thanks again!

Sarah Jane (SJ) Morris, Senior Manager, Developer Community, HubSpot
Mjake001
Participant

Great initiative! Will the feedback directly impact upcoming API and SDK updates, or is it more for long-term improvements?

SJMorris
HubSpot Employee
HubSpot Employee

Hey there @Mjake001 ! Thanks for the question. While your feedback will impact both long and short term API, SDK and other product changes - we can't make specific promises as to which areas will be impacted first. We hope to roll out more transparency in the process soon! 

Sarah Jane (SJ) Morris, Senior Manager, Developer Community, HubSpot
RKE2
Member

The new Developer Feedback Tool is a fantastic addition allowing developers to easily share insights and suggestions. It helps streamline communication and improve the development process making it a valuable resource for continuous improvement.

NClearance
Member

"Great to see HubSpot prioritizing direct feedback from developers with this new tool! This will definitely help improve the API, SDKs, and development tools based on real user insights. Excited for the two-way update process coming in 2025! #NbiClearance  #DeveloperFeedback #HubSpot"

godofprogrammer
Contributor

Thanks for introducing the Developer Feedback Tool. It is pleasur to see HubSpot taking a more developer-focused approach to gather in-depth feedback.