Defining RevOps and Sharing Your Learning Goals

[mbarba]

Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue.

That means that if you work at an organization that generates revenue, then you have RevOps at play in your business!

RevOps enables you to not only strategically improve your customer experience, but it also lets you powerfully and intentionally scale your business.

So, as I kick-off this conversation about RevOps, I’d love to learn the following about you:

1. What’s your name, and where are you based?
2. How do you define RevOps?
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?

[JRuizRuiz8]

Ok, my name is Joseph Ruiz, my based is found en Bogota D.C.
To me, RevOps, is a way of increase the relationship with te customer, generating a mayor trust a offering a excelent customer service, through of the unification the operations within organization

[rista]

My name is Andrea Rist and I am in Denver, CO. I define RevOps as the connective tissue holding together marketing, sales, and client success to ensure that value is delivered throughout the buying and customer journey. I am hoping to learn new and effective ways to communicate with stakeholders as well as identify opportunities to scale and improve our revenue engine.

[JKimball5]

I'm Janessa Kimball, based in Salt Lake City, Utah. 

I define RevOps as the center point that breaks down silos and allows the company to scale effectively. 

I'm hoping to get applicable solutions to apply to my current company's revops needs. 

[JPeters_KK]

1. What’s your name, and where are you based? My name is Jay. I'm based in the Dallas, TX area.
2. How do you define RevOps? The ties the bind the entire company together and keeps the wheels moving both for us and our customers. 
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? Real-life strategies to improve our overall operations and help us scale operations in a manner that ensures we survive. Data has been our biggest struggle, and I was handed the task of improving it, starting with our CRM. A lot of the examples provided in the introductory videos for this session mirror exactly what I'm going through now and what I'm trying to acheive at my organization. Systems are my strength—and I want to keep working that muscle.

[stevenmorano]

1. What’s your name, and where are you based? I'm Steven, based in New York.
2. How do you define RevOps? I define RevOps as the chain or glue that connects Marketing, Sales, and Customer Service to better work together and keep things aligned, which should make the business flow more efficiently while increasing revenue instead of cost. 
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? I hope to learn the fundamentals of RevOps and how I can use HubSpot to further my career in the industry. 

[BSch1]

My name is Bjoern Schmitz, and I am based in Linz, Austria.

For me, Revenue Operations is the crucial link that empowers an organization to make data-driven decisions, optimizing revenue streams for both customers and internal stakeholders. By conducting a comprehensive analysis of the entire customer journey across departments, they identify blind spots that lead to improved conversion rates, customer loyalty, and referrals. They then find solutions to implement these improvements with minimal friction and turn this into significant success. 

In this sense, there is no further money spend to increase revenue substantially and ensure the scalability of the company.

I am always eager to learn more about revenue operations and challenging my perspective on such kind of stuff. 

[ARamesh]

1. What’s your name, and where are you based? Ashwini and I are based in Tampa, Fl
2. How do you define RevOps? - It's a thread that connects all the teams in the company. The stronger the RevOps team, the better the processes and system in place.  
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? I am looking to optimize RevOps skills and apply them to any domain to optimize the performance of internal and external stakeholders
4.  
5. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?

[MWalde]

My name is Matt Walde, and I'm based in Denver, CO. I define revenue operations as optimizing customer-facing processes, to attract and retain more revenue with less friction.   

[CBlandini]

I am Connor Bladnini and I am based in Boston Ma. I define RevOps by a strategic process that enhances healthy growth of a company. I hope to learn the fundamentals of htis principle. 

[aaggarwal4]

My name is Aditi Garg and I'm from India.

Revops makes the strategies for the growth of the company and to create a lifetime customer experience and helps to generate revenue from resale deals.

Id like to learn more about how can I help in the growth of business and to understand revops more.

[FrancoFerraro24]

Hi! My name is Franco Ferraro, and I'm based in Santa Rosa, CA.
RevOps are processes that aim to bring synergy between Sales, Marketing and Customer Success to boost a company's growth, customer lifetime value, and recurring revenue.
I hope to learn more about how to implement RevOps in every kind of business so I can engage other people in also doing so.

[jimmyashara]

Hi,

My Name is Jimmy from India. I would define RevOps as a strategy that brings together different functions working in silos so that the unified approach can streamline the day to day process improving the efficiency and profitability.

[RajMishra]

My name is Raj Mishra and I am from India. I was looking for a job where I got to know about the word of 'RevOps' and trust me I was not aware about it. I worked in several organizations and I have experience in the same field and not just in operation but I have worked for sales as well. Here I came to learn about the RevOps to get a good and decent job where I can fulfil my requirement and at the same time I will be helpful for the organisation to achieve bigeer goals with the help of 'RevOps'.

[HTTNguyen31]

Hi there!

My name is Hannah and I'm based in Toronto Canada. 
I define Revops as the centre glue and units department for the sake of the company to up scale and thrive
I hope to learn the best strategies of working to unify the different departments; creating the most efficient processes aiming to boost scale. This also means how the best practices to dig for root causes provide best strategies and best ways to present this to the teams.

[houstonhli]

I'm Houston located in Chatham, NJ.   My career has been split between Deal Pricing and Product Pricing.  In Deal Pricing, your team is frequently thought of as friction but I've spent the last few years teaching my people they don't get bonuses for saying "No", they get them for finding a way to make a deal work.   Once they do, we must determine if its a process we need to fix or a true one-off.

I define RevOps in the context of what I wrote above.    There is friction in the system.  There will always be friction in the system but you need to find where it is literally just that.  I started really understanding this when we had a requirement that any deal with a $1M discount or more had to be signed off by the CEO or COO.  They were at Davos and difficult to reach so I just made the decision, did a quick writeup and sent the agreements to the customer.  The note I got back from the COO asked me who made the approval matrix and I responded thata I did.   He said "Change it....you're deeper in these deals then we are"

As I talk with peers at other companies, many have started the movement toward RevOps.  I want my team to understand it, accknowledge it and be ready to do what we can

[dsilvadrien]

I'm Adrien from Toronto. I define RevOps as a joint effort between sales, marketing, and operations, to make atomic changes for large future growth and organization. I hope to learn how to apply RevOps in my specific area.

[FarooqAziz]

I'm Farooq and I'm based in Malta. RevOps is streamling operations of sales, marketing, onboarding and customer success teams. Its reviewing their processes and make small changes that help bring in more revenue without the need to invest more in people or products. 
I hope to learn the best practices of RevOps and how we can use Hubspot to be great at it. 

[JakeBoyd]

My name is Jake Boyd I'm based in central Maryland.

RevOps encapsulates how revenue is generated (A-Z) and how the flywheel is affected by those actions.

I hope to learn what major skills I am missing so I can go further down the rabbit hole of RevOps. It would also be nice to gain some practical knowledge.

[DanielaBecerra8]

I am Daniela!

I define Revenue Operations as the integration of sales, marketing, and customer success operations within an organization to drive revenue growth and enhance customer experiences.

[CKøster]

Hi, I am Christine and based in Norway. I define RevOps as the joint effort of a sales, marketing and operations-team. I hope to learn more about RevOps and where to begin.

[SAndrew]

Hi I'm Scott based in Uk always wondered what rev ops meant now i'm learning how to implement it into my company and hopefully get certified in the process