Defining RevOps and Sharing Your Learning Goals

[mbarba]

Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue.

That means that if you work at an organization that generates revenue, then you have RevOps at play in your business!

RevOps enables you to not only strategically improve your customer experience, but it also lets you powerfully and intentionally scale your business.

So, as I kick-off this conversation about RevOps, I’d love to learn the following about you:

1. What’s your name, and where are you based?
2. How do you define RevOps?
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?

[CBlandini]

I am Connor Bladnini and I am based in Boston Ma. I define RevOps by a strategic process that enhances healthy growth of a company. I hope to learn the fundamentals of htis principle. 

[aaggarwal4]

My name is Aditi Garg and I'm from India.

Revops makes the strategies for the growth of the company and to create a lifetime customer experience and helps to generate revenue from resale deals.

Id like to learn more about how can I help in the growth of business and to understand revops more.

[FrancoFerraro24]

Hi! My name is Franco Ferraro, and I'm based in Santa Rosa, CA.
RevOps are processes that aim to bring synergy between Sales, Marketing and Customer Success to boost a company's growth, customer lifetime value, and recurring revenue.
I hope to learn more about how to implement RevOps in every kind of business so I can engage other people in also doing so.

[jimmyashara]

Hi,

My Name is Jimmy from India. I would define RevOps as a strategy that brings together different functions working in silos so that the unified approach can streamline the day to day process improving the efficiency and profitability.

[RajMishra]

My name is Raj Mishra and I am from India. I was looking for a job where I got to know about the word of 'RevOps' and trust me I was not aware about it. I worked in several organizations and I have experience in the same field and not just in operation but I have worked for sales as well. Here I came to learn about the RevOps to get a good and decent job where I can fulfil my requirement and at the same time I will be helpful for the organisation to achieve bigeer goals with the help of 'RevOps'.

[HTTNguyen31]

Hi there!

My name is Hannah and I'm based in Toronto Canada. 
I define Revops as the centre glue and units department for the sake of the company to up scale and thrive
I hope to learn the best strategies of working to unify the different departments; creating the most efficient processes aiming to boost scale. This also means how the best practices to dig for root causes provide best strategies and best ways to present this to the teams.

[houstonhli]

I'm Houston located in Chatham, NJ.   My career has been split between Deal Pricing and Product Pricing.  In Deal Pricing, your team is frequently thought of as friction but I've spent the last few years teaching my people they don't get bonuses for saying "No", they get them for finding a way to make a deal work.   Once they do, we must determine if its a process we need to fix or a true one-off.

I define RevOps in the context of what I wrote above.    There is friction in the system.  There will always be friction in the system but you need to find where it is literally just that.  I started really understanding this when we had a requirement that any deal with a $1M discount or more had to be signed off by the CEO or COO.  They were at Davos and difficult to reach so I just made the decision, did a quick writeup and sent the agreements to the customer.  The note I got back from the COO asked me who made the approval matrix and I responded thata I did.   He said "Change it....you're deeper in these deals then we are"

As I talk with peers at other companies, many have started the movement toward RevOps.  I want my team to understand it, accknowledge it and be ready to do what we can

[dsilvadrien]

I'm Adrien from Toronto. I define RevOps as a joint effort between sales, marketing, and operations, to make atomic changes for large future growth and organization. I hope to learn how to apply RevOps in my specific area.

[FarooqAziz]

I'm Farooq and I'm based in Malta. RevOps is streamling operations of sales, marketing, onboarding and customer success teams. Its reviewing their processes and make small changes that help bring in more revenue without the need to invest more in people or products. 
I hope to learn the best practices of RevOps and how we can use Hubspot to be great at it. 

[JakeBoyd]

My name is Jake Boyd I'm based in central Maryland.

RevOps encapsulates how revenue is generated (A-Z) and how the flywheel is affected by those actions.

I hope to learn what major skills I am missing so I can go further down the rabbit hole of RevOps. It would also be nice to gain some practical knowledge.

[DanielaBecerra8]

I am Daniela!

I define Revenue Operations as the integration of sales, marketing, and customer success operations within an organization to drive revenue growth and enhance customer experiences.

[CKøster]

Hi, I am Christine and based in Norway. I define RevOps as the joint effort of a sales, marketing and operations-team. I hope to learn more about RevOps and where to begin.

[SAndrew]

Hi I'm Scott based in Uk always wondered what rev ops meant now i'm learning how to implement it into my company and hopefully get certified in the process

[JessicaHead]

1. Jessica Head, Portland Oregon 

2. I define RevOps as the critical connection point of sales, product, and marketing efforts. 

3. I hope to learn more about how I can systematically structure my current team's RevOps workflows. 

[RBeck2]

Roxanne from Missouri. 

RevOps- alignment of sales, marketing and customer success across the full customer life cycle to drive growth through operational efficiency and keep all teams accountable to revenue.

Hoping to learn more about RevOps and how to communicate with CEO for a more successful business as we grow with less growing pains.

[AKolb]

Andreas from Germany defines RevOps as a big-picture approach to Sales- Marketing- and Customer Success- Operations.
Key skills include seeing processes as a whole, acting like a detective in uncovering inefficiencies, learning loads of new stuff constantly, and communicating effectively with stakeholders. (Did I mention how important documentation is? No? Well, I should have.)
I am relatively new to this field (and most people are, I'd imagine, with only one certification program that I am aware of), and I want to be hand-held. Well, that would be the best option.
The second best option is to gain experience, frameworks, tools, and confidence to do this job effectively.
I aim for a 10x revenue return advantage for every hour I put into this course. (At least 😉 )

Happy learning y'all

[UAcikgoz]

Hi folks! 

- Utku based in Turkey

- RevOps is the key bridge to cover customer lifecycle to enable Sales, Marketing and Ops working in a harmony.

- I would aim to create visibility for our RevOps engine so that we can run a more data-oriented business

[HBloom]

Hi folks! I'm Hope and I'm based in Southern Oregon. I think about RevOps as a process of strengthening the connective tissue across teams that manage the customer lifecycle and journey. It's about creating a seamless customer experience that delights from beginning to end, and simplifying internal processes so Marketing, Sales and CS teams can run efficiently and scale. I hope to learn more specifics around identifying potential gaps or weak spots in the revenue machine, and gain a clearer understanding of what I can do in my current role to benefit (and improve) the RevOps engine at my company. 

[SCaniff]

Hi! I am Sandy and I am from Sunny Florida! RevOps is creating unity with your sales, marketing, and ops teams using data to create and improve efficient processes that in turn create happy customers, and ultimately help to grow your revenue and scale your business. I am hoping to learn specific steps that we can iterate for our business and help our clients implement as well for a path to success. 

[SCartaxo]

Hey! I'm Samuel Cartaxo. I'm from Brazil 

The function of RevOps is to unify revenue operations within a company to improve efficiency, collaboration, and overall performance. RevOps aims to align sales, marketing, and customer service teams.

I would like to learn about the strategic new solutions and operations for our marketing, sales, and customer success departments.

[Kehoe]

1. I'm Marcus and I'm based in Montana

2. RevOps is the digital system for how people, process, and data should work within a customers journey

3. I'm hoping to learn some of the highest priorities for RevOps professionals