Defining RevOps and Sharing Your Learning Goals

[mbarba]

Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue.

That means that if you work at an organization that generates revenue, then you have RevOps at play in your business!

RevOps enables you to not only strategically improve your customer experience, but it also lets you powerfully and intentionally scale your business.

So, as I kick-off this conversation about RevOps, I’d love to learn the following about you:

1. What’s your name, and where are you based?
2. How do you define RevOps?
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?

[Adedibus]

Oluwaseun Adedibu from Cardiff, Wales

RevOps to me is the alignment of sales, marketing, and customer relationship management with the aim of offering the customer a consistent and seamless experience with each touchpoint.

 With this course I hope to get a better understanding of the deployment of  effective RevOps

[MJM220]

Hey its Mike from Leeds UK

My definition of RevOps stems back to the business model, how it services its customers throughout the entire journey, to ensure revenue and customer experience are maximized by having a firm handle on Data, well-designed processes, with systems set up for people to be effective.

I hope to learn to crystalize the RevOps understanding and have a repeatable framework I can implement over and over that is dynamic and allows us to implement, learn, pivot, and optimize.

[Prudhvi]

1. What’s your name, and where are you based?
   Prudhvi, India.
2. How do you define RevOps?
   Drive revenue and customer satisfaction parallelly.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?
   The strategy to consciously deliver results through RevOps.

[franz-fontana]

1. What’s your name, and where are you based?
   Francesco Amedeo Fontana, a technology and operations enthusiast based in Milan.
2. How do you define RevOps?
   An approach that identifies clear priorities to be followed in optimizing a company's processes.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?
   New ways to scale my clients' business and allow'em to achieve their goals.

[CesarBlee]

1. What’s your name, and where are you based? - Cesar Blee based in Montreal, QC, Canada
2. How do you define RevOps? The science of applying data and communicating effectively with a team to increase Revenue in an organization without having to invest more financial resources. 
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? I hope to acquire the knowledge and techniques needed to help scale my customer's operations.

[sarahdaily]

1. What’s your name, and where are you based? Sarah Daily, I am a digital nomad traveling the USA in my 17' travel trailer (originally from Oklahoma)
2. How do you define RevOps? I agree with HubSpot's definition of revenue operations. Ultimately, it aligns marketing, sales, customer success, and support teams to view and approach the customer experience holistically and throughout their entire journey from lead to customer. 
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? I hope to gain more understanding and insight to help better promote the value of hiring a revenue operations specialist (such as myself) to my potential clients

[RebeccaShultz]

1. What’s your name, and where are you based? Rebecca Shultz; I work remote but I am in Norfolk, VA
2. How do you define RevOps? Sales, Marketing, and Customer success all working  together throughout the lifecycle of a customer to drive growth, retention, and operational efficiency.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? More  about Rev Ops and ways to bring the concepts of Rev Ops into my new roll.

[AnandNarasimhan]

1. What’s your name, and where are you based?
   I'm Ananda Narasimhan, I'm based out of Chennai, India.
   
   
2. How do you define RevOps?
   RevOps to me would be a good friend, who's always there to keep an eye out for you. If you're stuck doing repetitive things they notify you about it, if you're going back to your toxic behavious they have an intervention, they help you make the best out of yourself and also show empathy to those you work with and spread a sense of positive feeling about their experience with you. Was this too much? 😉
   
   
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?
   I hope to learn the basics, I've worked with my fair share of RevOps teams in my experience in SaaS and this would definitely be helpful for me to understand the undelying principles better and possible get the certification and start looking for opportunities that will let me implement and optimize a business. So that in the future if and when I start a company of my own, I can make sure that the basics were laid out right. 

[Murali0399]

1. What’s your name, and where are you based? - My name is Muralidharan Arivagaran and I'm based at Chennai, India.
2. How do you define RevOps? - Revops is an approach of how we organize our Marketing, Sales and service team to provide the better customer experience.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? - I hope that I will learn some good strategies to implement Revops in our company.

[HBujandaP]

1. What’s your name, and where are you based? My name is Heriberto and I'm based in Mexico City
2. How do you define RevOps? RevOps is a strategic mindset and area of the company with the end-goal of making the customer (both internal and external) experience the best it can be in every engagement while ensuring target revenue growth.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? Learn the theory and get the experts' advise that will empower me to execute RevOps in my career

[CDeTorres]

1. What’s your name, and where are you based? Chelsea D. - based in Roanoke, VA
2. How do you define RevOps? - the connection of people, processes and tools to maintain/improve revenue flow
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? More of the same and different perspectives on what to do

[SSarmand]

• What’s your name, and where are you based?
  • Stephanie Armand - Melbourne Beach, Florida
• How do you define RevOps?
  • Agree with the training so far - Rev Ops is a wholistic approach to managing operations structure, tech, and processes for All teams in a company generating revenue. 
• What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?
  • I hope to learn how to approach my coming role in running this department. I want to apply these learnings in an easy to ingest format & support the changes so that teams do not feel displaced or burdened by our improvements.

[AndyLozano]

Andy Lozano – Northern, VA

I agree with the training so far. I also see RevOps as building a connected end to end client experience.

I hope to learn how to navigate HubSpot and better use the platform as a RevOps leader. I also want to serve my clients within the Huspot ecosystem.

[BDorris]

I am Bob Dorris, based in Delray Beach, FL. 

I'd define RevOps as fine-tuning resources & process that already exist in a business to increase ROI without increasing costs.

I'd like to add structure and process to the digital marketing skills I've developed over the last 15 years while running my own business, and combine it with HubSpot's undeniable ability to improve business processes. 

[JAzcue33]

1. I'm Javier from Miami, FL working in Fort Lauderdale area.

2. I'd define RevOps as the strategic management of using prospect information and converting it to useful sales, marketing, and customer service data to bring a better customer experience leading to sales.

3. I hope to learn how to navigate HubSpot and better use the platform as a RevOps Leader to create and increase communication that will generate faster growth opportunities.

[LoryG]

Hi, I am Lory. I´m based in Houston, Texas.

I define RevOps as an intelligent analysis whose strategies application results in the best process and real 💰growth. 

I hope to learn the steps and the keys to building and finding the RevOps objectives inside the company. 

[NHerrera7]

My name is Nick. I am based in the United States. 

I define RevOps as the systematic analysis, enrichment, and protection of any process that directly impacts the currency gains/losses of an entity. 

As someone who has been a Senior Sales Leader, a VP of Marketing, and COO, my goal is to refine my intuitive skillset to maximize performance across all departments. 

[Ericsen]

Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue.

That means that if you work at an organization that generates revenue, then you have RevOps at play in your business!

RevOps enables you to not only strategically improve your customer experience, but it also lets you powerfully and intentionally scale your business.

So, as I kick-off this conversation about RevOps, I’d love to learn the following about you:

What’s your name, and where are you based?  

• Ericsen Wrice, based in Washington D.C. 

How do you define RevOps? 

• RevOps is the consolidation of cross-functional teams within an organization by providing a strategic analysis, discover, implementation through automation and customization.

What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?

• I hope to learn how I'm able to lead more of you and assist in ways where getting your entire organization speaking to the same language to your customer because the data is giving them the right information. 

[OEgburonu]

1). My name is Oyidia Egburonu, I am based in Nigeria

2). I would define RevOps as the ability to streamline operations at my own company, this includes orchestrating operational teams that are aligned and analyzing data that are vital to the success of the company's growth.

3). I hope to learn more about streamlining operations as the architect of the growth engine of any organization I find myself.

[JRieffer]

Jarick - Minnesota, USA

RevOps combines your Sales, Support, and Marketing team's data to give better insights to the rest of the company and the other teams that fall under the "Operations" umbrella.

I hope to learn more about organizing data to make it easier for all parts of my business to communicate effectively and in one place.

[CImmel]

1. Cara - Ohio, US

2. We have split sales/rev ops functions.  RevOps goal is to build and scale the people, processes, and technology that streamline financial operations and revenue efficiency.  

3. Ideas and best practices on how to start and scale RevOps team.