Defining RevOps and Sharing Your Learning Goals

[mbarba]

Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue.

That means that if you work at an organization that generates revenue, then you have RevOps at play in your business!

RevOps enables you to not only strategically improve your customer experience, but it also lets you powerfully and intentionally scale your business.

So, as I kick-off this conversation about RevOps, I’d love to learn the following about you:

1. What’s your name, and where are you based?
2. How do you define RevOps?
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?

[CFigueroa10]

Hi I'm Camilo and Im based in Bogotá, Colombia

I define RevOps as the understading of how your business makes money, the whole picture, to optimize every pain point and generate more profit form de same money.

I hope to mix my CRM proficiency with other abilities

[KatForsyth]

1. Katheryn, based out of Jacksonville, FL. 

2. I define RevOps is about making sure that sales, marketing, and customer service teams all work together smoothly, it helps everyone row in the same direction so the company can grow. 

3. I hope to learn how I can be a more impactful RevOps Leader and help my company grow.

[calan2]

Hi, I’m César Alan Silveira. I’m currently living in Austin, Texas.

To me, RevOps is about getting sales, marketing, and customer success to work together in a more connected and efficient way. It’s not just about tools or data — it’s about aligning teams so they’re focused on the same goals, using the same information, and helping the business grow in a more predictable way.

I’m hoping to learn how to better connect systems and processes across departments. I want to understand how to use data and automation to improve the customer journey and support revenue growth, especially in a more practical, hands-on way.

[JSoman]

Hi All Jitin Soman here from Bengaluru, India.

As the business are moving in the Data based decision making, RevOps becomes a crucial team in assisting Sales,Marketing & Customer Service team to develop and optimise process for better customer buying experience which inreturn increases revenue and recuring customers. Making the process easier and convient for customer buying journey , Optimising the sales cycle with analysed approach and developing process for better customer service experience.

As a salesperson , I would like learn from this certifiaction is the best approaches, metrics and process implemented by global companies and help understand thought process behind those decisions. This will help in my sales operations and hopefull assist in other business operations as well. 

[KabirKaler]

1) Name- Kabir Kaler 

Based in- Oshawa, Canada

2) I define RevOps as the step-by-step activity of noting down the processes involved in conducting business, and then mindfully re-considering them to find scope of opportunities and inefficiencies, to improve business processes by fixing those bottlenecks. In the event, we tend to streamline our business operations, thus deriving productivity leading to explosive growth in company's revenue over time, while also elevating customer experience.

3) Since I'm a Lean Yellow Belt holder, I aim and hope to learn different ideologies and techniques for continuous improvement of business operations. 

[Dhruvd]

Dhruva based in Dubai.

A centralized view of operations involved in sales, marketing and customer relationship management. My view is that it is an opportunity to optimize the funnel from first contact to relationship management. From intial query to ensuring exisitng customers come back and refer others as well.
I hope to learn how I can spot all of the areas of improvement and opportunities for optimization and begin applying this both in my current role and any future endevaours be they with other companies or my own businesses.

[TSousa3]

Meu nome é Thiago Sousa, sou de Goiânia, Goiás – Brasil. Atuo na TOTVS Brasil Central como Coordenador de Planejamento Comercial, com foco em estratégias de crescimento, inteligência de mercado e previsibilidade de receita.

Pra mim, RevOps é o sistema operacional da estratégia de crescimento. Ele integra pessoas, processos, sistemas e dados das áreas de marketing, vendas e sucesso do cliente pra garantir uma jornada fluida e gerar receita de forma sustentável. É como se fosse a engrenagem invisível que garante que tudo esteja conectado, evitando desperdício de esforço e melhorando o impacto de cada ação.

Quero aprimorar minha visão prática sobre como operacionalizar RevOps em escala, aprofundar a integração entre dados e decisões estratégicas e identificar melhores práticas globais para aplicar na TOTVS, onde já estamos construindo um playbook de RevOps com foco em previsibilidade de receita, impacto real e redução de zonas cinzas entre as áreas.

[SAlcantara6]

• What’s your name, and where are you based? 
  Hi everyone, my name is Scarleth and I am from the United States.
• How do you define RevOps? 
  RevOps looks at the data, analyzes them and identify problems/gaps and finds  solutions for scaling businesses. 
  
  
• What do you hope to learn in HubSpot Academy’s Revenue Operations Certification?
• I hope to learn more about RevOps lingo and best practices.

[hgonzalezc]

1. What’s your name, and where are you based?:  Hi,  I´m Hernan Gonzalez (Hernán González) from Costa Rica
2. How do you define RevOps? In a few words, it is the integration of sales, CX, and marketing to consolidate efforts and give a unique direction to revenue efforts.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? I want to reach a new milestone in my career because it integrates sales, marketing, and CX, and I have dedicated my life to these spaces for a 35-year professional career.

[FlorianKDATA]

Hello Mary, hello folks! I'm Florian, greeting you from Malaga city, Andalusia, Spain.

For me the RevOps is the guy that's constantly asking how to improve sales eficiency in the same time he/she's delivering keys and insights to sales-related deprtments on how to improve sales eficiency 😄

Speaking practical, the RevOps is the internal-but-still-CX-focused data rigorist who prevents Sales and the whole company from losing money, or spending it a wrong way, or missing opportunities, going for example too fast to the wrong market.

I expect HubSpot Academy’s Revenue Operations Certification to give me the keys for sucess in this very new role to me, by helping me having clear in mind what are the very first steps for an impactful start, and what I should never forget all along my carreer to keep bringing Marketing, CS and Sales to success.

[Rajeswari]

My name is Rajeswari and I am from Chennai, India.

I define Revops as a team which helps sales, Marketing and customer success team by offering help. Revops is divided into different section based upon the needs of the organisation. Each department in rev ops have their own functions but they all aim for same, They aim to generate a smooth process to increase revenue of the organisation. 

I started my career in Revops just recentky so willing to learn alot about rev ops. 

[VMald]

1. What’s your name, and where are you based? Val & Canada
2. How do you define RevOps? Departments working together towards streamline operations and increase revenue.
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? Get into Ops

[egavotti]

Hello, I'm Emilio from Rosario - Argentina! 

And I definde RevOps as the way to make - Sales, Marketing, Customer success - workflows simpler, trying to reduce costs and improve efficiency while reducing/avoinding admin tasks at the same time! 

I'd like to be capable of starting a Junior RevOps role in the company that I'm working for 🙂 

[DK23]

Hello everyone,

My name is Dora and i am based in Cairo, Egypt.

I define RevOps as the key that connects cross functional departments to achieve more revenue. We connect the dots, plan, take action and monitor the results. 

I would like to learn more about RevOps, how RevOps develop businessess, terminologies and what I need to learn to broaden my potential in the field.

[JArredondo]

My name is Jorge, and am based in the greater Los Angeles area in California, USA. 

I define RevOps as being a set of interconnected systems that when organized correctly can be leveraged to create exponential strategic company value and growth. 

In this certification I'm hoping to learn how hubspot views RevOps and how using HubSpot can help manage a RevOps team or teams and lead them to success. 

[GTS1279]

My name is Gayathri ThiruSam, and I’m based in Chennai, India.

Revenue Operations (RevOps) is aligning sales, marketing, and customer success teams through shared processes, tools, and data to drive consistent revenue growth. It focuses on efficiency, transparency, and department collaboration to deliver a seamless customer experience.

I hope to learn how to build scalable and aligned systems across marketing, sales, and customer service. I want to understand how to use data to make strategic decisions, optimise processes, and contribute to predictable revenue growth through a unified approach.

[KBonebrake]

1. What’s your name, and where are you based? I'm Kris and I'm based in the US
2. How do you define RevOps? Streamlining processes and anticipating friction over the course of, as well as acting continuously to improve the client journey. 
3. What do you hope to learn in HubSpot Academy’s Revenue Operations Certification? More industry norms, lingo, workflows, terminology, and gain support in creating a foundation I can take into my everyday life. 

[SeyifunmiRJ]

I am Oluwaseyi Rotimi-Jimoh from Nigeria.

RevOps is typically using available data to ensure operational efficiency, whereby the customer facing teams provide a consistent experience across a customer's lifecycle to boost company's revenue.

I am looking forward to learning how i can help my company achieve scale consistently and with clarity.

[SSamanta15]

Answer- 1. Somesh Samanta, based in New Delhi, India.

Answer- 2. Revenue Operations (RevOps) is the people, processes, systems, and data that control how your organization generates revenue—breaking down silos between marketing, sales, and service to deliver a unified and scalable growth engine

Answer- 3. I’m eager to learn how to:

Structure cross-team processes in HubSpot to eliminate handoff friction

Implement centralized data management and reporting dashboards for real-time insights

Design automation workflows that align routing, scoring, and handoffs across departments

Develop a repeatable RevOps playbook that scales revenue predictably while enhancing the customer journey

[AaronHilleshiem]

Hello everyone,

I define RevOps as optimizing data and processes across all business functions to build veloicty and scale towards unified growth.

I hope to learn strong strategies, gain insights and knowledge, that will allow me to further growth at my current place of employment and my business that is in the progress of being built and launched.

[MafeBrasiliense]

Hi everyone! For me RevOps means looking for the best way to consolidate the needs of Marketing, customer services and sales.