What will happen to synchronized data when free trial ends

[JLogtenberg]

I am currently on a free trial for Data Hub Professional. I synchronized data from Pipedrive to Hubspot. I used some custom field mappings. What will happen with this data once the free trial ends. I understand that it will no longer be synchronized, but will the data dissapear? 

For example, what will happen once I synchronize again after the free trial. Will de data in the custom fields remain?

[karstenkoehler · Accepted solution]

Hi @JLogtenberg,

Data shouldn't disappear – what's 'written' into a record will stay there. Data will of course stop to sync. Values already present on a record will however not be erased.

Best regards

[RubenBurdin · Accepted solution]

Hi @JLogtenberg 

Karsten’s right once the Data Sync trial expires, the sync stops but HubSpot doesn’t purge the imported data. All the fields and values you synced from Pipedrive remain stored in your CRM. The only thing that changes is that the connection goes inactive, meaning updates in Pipedrive won’t reflect in HubSpot anymore.

If you later re-activate the same sync (after upgrading or restarting the trial), HubSpot recognizes existing records through their unique IDs and resumes syncing from the last known state. Just be careful not to delete the integration or the app connection, since that would remove the sync settings and mapping rules (https://knowledge.hubspot.com/integrations/connect-and-use-hubspot-data-sync )

If maintaining live alignment between HubSpot and Pipedrive is important for your ops team, Stacksync keeps both systems mirrored in real time so you don’t lose data consistency once trials end.

[karstenkoehler · Accepted solution]

Hi @JLogtenberg,

Data shouldn't disappear – what's 'written' into a record will stay there. Data will of course stop to sync. Values already present on a record will however not be erased.

Best regards