Pipedrive Sync - Field can't be mapped on Hubspot

[elihelou]

Hello,

I'm currently using Operations Hub to sync from Pipedrive to Hubspot.

I have created a custom field on Pipedrive called "Country" of type "multiple options" to be synced to a Hubspot's custom field "Country_SHELVZ" of type "multiple checkboxes".

When selecting the field to be mapped on Hubspot, i'm unable to do it since the field is greyed out and getting a "this field can't be mapped".

I would really appreciate your help and support on this one.

Thank you in advance.

[kvlschaefer]

Hi @elihelou,

Welcome to the Community! 

Thanks for reaching out 😄 

The reason you are not able to map these fields is that the system can’t map two drop-down fields (more on this here). This is due to a limitation of our data sync integration engine, so it won't work on any data sync integration. 

You can see which mapping possibilities are possible here. 

As a workaround, you can map a drop-down field towards a single text field but it will be restricted to a single direction sync (from drop-down to a single text field).  

@FransLeys, do you have any suggested workarounds or insights into the roadmap? Thank you! 

Best,

Kristen

[FransLeys · Accepted solution]

We actually have dropdown sync for Pipedrive close to finished. Should be
going live within the month

[elihelou]

Thank you so muhch for your reply. That's great news.

How and when will I know about the release?

[FransLeys]

It's now live!