I need help in connecting Hubspot to Microsoft

[MarinaPlatypus]

I use Microsoft Outlook web and I cannot connect the inbox to the Hubspot account.

[karstenkoehler · Accepted solution]

Hi @MarinaPlatypus,

Are you referring to a personal email or a team email?

https://knowledge.hubspot.com/connected-email/connect-your-inbox-to-hubspot

https://knowledge.hubspot.com/inbox/connect-channels-to-the-conversations-inbox

When you follow these steps, where exactly are you getting stuck? Can you share a screenshot?

Best regards