Dashboards & Reporting

mikkishub
Participant

What is considered "Closed won" in recurring revenue reports?

Résolue

Hi community!

 

I'm trying to set up recurring revenue reporting based on multiple Deals pipelines. Everything works fine with our primary "New Sales Pipeline," but other pipelines do not work the same.

 

This knowledge article describes how to set this up: 

knowledge.hubspot.com/deals/track-recurring-revenue-with-revenue-analytics

 

And there, it says 

Please note: only deals in the Closed won deal stage are included in your revenue analytics report. A deal's Close date is the start date for revenue reporting.”

 

And this brings up the question: "What is considered Closed Won in recurring revenue reports?"

 

My questimate is that our main pipeline has "closedwon" as internal id for the "Closed Won" stage, while other pipelines has some numeric ID for the same. All have "Deal Probability = Won."

 

Thanks for your help, already in advance.

 

Cheers,

--Mikko

 

0 Votes
1 Solution acceptée
Olivia_Bagnall
Solution
Guide | Partenaire solutions Platinum
Guide | Partenaire solutions Platinum

What is considered "Closed won" in recurring revenue reports?

Résolue

Hello @mikkishub 🙂 

My name is Olivia and I am a HubSpot expert working with Baskey Digital. I am happy to help here! 

When HubSpot says 'closed won' it is referring to any deal stage with the deal stage probability of 'won'. It does not matter what the name of the stage is. 

For example, in the screenshot below both closed won and Qualified to buy are technically counted as 'Closed won' in HS reporting. 

Does this help? 

Screenshot 2024-09-09 at 15.00.30.png

Olivia Bagnall

Inbound Consultant | HubSpot Specialist | Community Champion

emailAddress
o.bagnall@baskey.eu
website
www.baskeydigital.com
Book a consultation

Voir la solution dans l'envoi d'origine

0 Votes
4 Réponses
Olivia_Bagnall
Solution
Guide | Partenaire solutions Platinum
Guide | Partenaire solutions Platinum

What is considered "Closed won" in recurring revenue reports?

Résolue

Hello @mikkishub 🙂 

My name is Olivia and I am a HubSpot expert working with Baskey Digital. I am happy to help here! 

When HubSpot says 'closed won' it is referring to any deal stage with the deal stage probability of 'won'. It does not matter what the name of the stage is. 

For example, in the screenshot below both closed won and Qualified to buy are technically counted as 'Closed won' in HS reporting. 

Does this help? 

Screenshot 2024-09-09 at 15.00.30.png

Olivia Bagnall

Inbound Consultant | HubSpot Specialist | Community Champion

emailAddress
o.bagnall@baskey.eu
website
www.baskeydigital.com
Book a consultation
0 Votes
mikkishub
Participant

What is considered "Closed won" in recurring revenue reports?

Résolue
Thanks Olivia,

That did help. Now I know, I have a problem somewhere else, since my report only seems to include 1/3 pipelines, even when report filter shows "All pipelines."

I need to investigate a bit more and then come back with more information.

Thanks again for a quick response.

Cheers,
--Mikko
0 Votes
Olivia_Bagnall
Guide | Partenaire solutions Platinum
Guide | Partenaire solutions Platinum

What is considered "Closed won" in recurring revenue reports?

Résolue

Hi @mikkishub 

I'd be happy to take a look at it for you. Please send screenshots of the report and the filters it uses here or book a quick call with me via the button in my signature 🙂

Olivia Bagnall

Inbound Consultant | HubSpot Specialist | Community Champion

emailAddress
o.bagnall@baskey.eu
website
www.baskeydigital.com
Book a consultation
0 Votes
mikkishub
Participant

What is considered "Closed won" in recurring revenue reports?

Résolue

Hi Olivia,

 

Here's the report I'm referring to:

mikkishub_0-1726062054562.png

 

It's still "beta", and I don't know how to update the report, or change the filters. Except for the ones on top of the report. And there you see "Pipeline = Any pipeline," but results are only based on one pipeline.

 

I've done my best in trying to check that data for the other pipelines should match with the required criteria for this report.

 

Cheers,

--Mikko

 

0 Votes