Dashboards & Reporting

mluckx
メンバー

User's email tracked as other user

解決

Hi Community,

 

I our report dashboard with the graph about "activity leaderboard" something is off.

 

One user's emails (thus activity) is tracked under someone else username.

Did anyone experience this issue and how can I troubleshoot and resolve this?

 

Thanks for the suggestions,

Michaël

0 いいね!
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gelflex-cc
解決策
名誉エキスパート

User's email tracked as other user

解決

@mluckx Please look at each person and the email they have connected.  What browsers are being used? What is your subscription level? Does anyone else have a different subscription level?  Can you post screenshots?

 

Thank you.

元の投稿で解決策を見る

0 いいね!
1件の返信
gelflex-cc
解決策
名誉エキスパート

User's email tracked as other user

解決

@mluckx Please look at each person and the email they have connected.  What browsers are being used? What is your subscription level? Does anyone else have a different subscription level?  Can you post screenshots?

 

Thank you.

0 いいね!