Dashboards & Reporting

mluckx
Membre

User's email tracked as other user

Résolue

Hi Community,

 

I our report dashboard with the graph about "activity leaderboard" something is off.

 

One user's emails (thus activity) is tracked under someone else username.

Did anyone experience this issue and how can I troubleshoot and resolve this?

 

Thanks for the suggestions,

Michaël

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1 Solution acceptée
gelflex-cc
Solution
Conseiller clé

User's email tracked as other user

Résolue

@mluckx Please look at each person and the email they have connected.  What browsers are being used? What is your subscription level? Does anyone else have a different subscription level?  Can you post screenshots?

 

Thank you.

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0 Votes
1 Réponse
gelflex-cc
Solution
Conseiller clé

User's email tracked as other user

Résolue

@mluckx Please look at each person and the email they have connected.  What browsers are being used? What is your subscription level? Does anyone else have a different subscription level?  Can you post screenshots?

 

Thank you.

0 Votes