Sep 9, 2019 6:46 AM
This morning, about after 9:00 am, ALL the email I have tried to sent gave me the same error:
"There was an issue sending your email
Sep 9, 2019 6:55 AM
I hope you are well!
Are you able to send me a screenshot of the error message and was this mailing to a single contact or a batch send? Im thinking this may be due to a GDPR setting you have turned on or a subscription in which the contacts need to be apart of.
Sep 9, 2019 7:08 AM - edited Sep 9, 2019 7:08 AM
thanks so much for your gently reply.
The mail was to a single contact.
I have tried to a Hubspot member too..but the error ise the same.
Here it is the screenshot:
Sep 9, 2019 7:38 AM
Apologies, I don't see a screenshot, I am unsure whether you forgot to add this or I just cant see it. But it soudns like a subscription type that the contacts arn't apart of which we find a lot of clients have this issue too.
Sep 9, 2019 8:42 AM
Apologies, I don't see a screenshot still. If you wanted to email me directly, it might work through there (email@example.com).