Dashboards & Reporting

carlosrmgaspar
Participante

Team Activity Report

resolver

Hi,

 

Since yesterday that my team can no longer view any information on the Team Activity Report.

 

I've already contacted the Live Chat Support but they couldn't really help me.

 

Please let me know how can I fix it.

 

Screenshot 2019-07-09 at 08.57.24.png

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2 Soluciones aceptadas
MatthewShepherd
Solución
Asesor destacado

Team Activity Report

resolver

Hi @carlosrmgaspar 

A few troubleshooting steps:

  • Can you confirm your team did have sales activity last week? (Tracked emails, tasks, notes, calls etc. I know you likely did, but just checking)
  • Does the dashboard you are viewing have any filters applied? (on the top left of the dashboard)
  • Have you tried removing the widget and re-adding?

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.

Ver la solución en mensaje original publicado

carlosrmgaspar
Solución
Participante

Team Activity Report

resolver

Thank you @MatthewShepherd 

 

Removing and re-adding the widget solved the problem!

Ver la solución en mensaje original publicado

4 Respuestas 4
MatthewShepherd
Solución
Asesor destacado

Team Activity Report

resolver

Hi @carlosrmgaspar 

A few troubleshooting steps:

  • Can you confirm your team did have sales activity last week? (Tracked emails, tasks, notes, calls etc. I know you likely did, but just checking)
  • Does the dashboard you are viewing have any filters applied? (on the top left of the dashboard)
  • Have you tried removing the widget and re-adding?

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.
carlosrmgaspar
Solución
Participante

Team Activity Report

resolver

Thank you @MatthewShepherd 

 

Removing and re-adding the widget solved the problem!

MatthewShepherd
Asesor destacado

Team Activity Report

resolver

Glad to hear it @carlosrmgaspar! If this answered your question, could you mark the answer above as a solution, please?

Matthew Shepherd

Freelance HubSpot Consultant
CRM Consultant | SEO Specialist

Did my post help answer your query?Help the community by marking it as a solution.
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carlosrmgaspar
Participante

Team Activity Report

resolver

Done!

Thanks once again @MatthewShepherd