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Team Activity Report

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Visitor

Hi,

 

Since yesterday that my team can no longer view any information on the Team Activity Report.

 

I've already contacted the Live Chat Support but they couldn't really help me.

 

Please let me know how can I fix it.

 

Screenshot 2019-07-09 at 08.57.24.png

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0 Upvotes
2 Accepted solutions

Accepted Solutions
Advisor | Platinum Partner

Hi @carlosrmgaspar 

A few troubleshooting steps:

  • Can you confirm your team did have sales activity last week? (Tracked emails, tasks, notes, calls etc. I know you likely did, but just checking)
  • Does the dashboard you are viewing have any filters applied? (on the top left of the dashboard)
  • Have you tried removing the widget and re-adding?

Did my post help answer your query? Help the Community by marking it as a solution.

Matthew Shepherd

An Inbound Growth Agency
Platinum HubSpot Partner

Visitor

Thank you @MatthewShepherd 

 

Removing and re-adding the widget solved the problem!

4 Replies 4
Advisor | Platinum Partner

Hi @carlosrmgaspar 

A few troubleshooting steps:

  • Can you confirm your team did have sales activity last week? (Tracked emails, tasks, notes, calls etc. I know you likely did, but just checking)
  • Does the dashboard you are viewing have any filters applied? (on the top left of the dashboard)
  • Have you tried removing the widget and re-adding?

Did my post help answer your query? Help the Community by marking it as a solution.

Matthew Shepherd

An Inbound Growth Agency
Platinum HubSpot Partner

Visitor

Thank you @MatthewShepherd 

 

Removing and re-adding the widget solved the problem!

Advisor | Platinum Partner

Glad to hear it @carlosrmgaspar! If this answered your question, could you mark the answer above as a solution, please?


Did my post help answer your query? Help the Community by marking it as a solution.

Matthew Shepherd

An Inbound Growth Agency
Platinum HubSpot Partner

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0 Upvotes
Visitor

Done!

Thanks once again @MatthewShepherd