Share via Slack - Recurring report shares outdated data

[NJaramillo5]

I've set up the "share via slack" automation to share a dashboard report weekly on Mondays. AEs receive a reminder a few hours before to update the report.
We've made sure to refresh the report several times after being updated, before the automation send the slack message, however, the report data in the slack screenshot is always outdated, showing the data prior to being updated and refreshed.

Has anyone faced this issue and know how to solve it? I am also open to different workarounds that achieve the same outcome.

[karstenkoehler · Accepted solution]

Hi @NJaramillo5,

This sounds like unexpected behavior and I would recommend flagging it with HubSpot support directly, in-app via email or chat.

Best regards!