Dashboards & Reporting

timsnelling
Participant

Safari Issues - Sending Emails.

SOLVE

Currently experiencing issues with safari, cannot replicate these on opera or chrome.

Safari and Mac OS are up to date.

 

Issue one: Failing to upload an attachment to an email. 

Fix requires a full restart of the pc.

Clearing history and cache doesn't help. File size and type doesn't affect it either.

The error seems to intermittently reoccur when the mac has been asleep. 

 

Issue two: Email requires sending twice as it fails to send the first time

Fix - restarting PC

The error seems to intermittently reoccur when the mac has been asleep. 

 

 

0 Upvotes
1 Accepted solution
MiaSrebrnjak
Solution
Community Manager
Community Manager

Safari Issues - Sending Emails.

SOLVE

Hi @timsnelling,

 

Thank you for reaching out to the Community!

We've received reports from other customers who weren't able to send emails from the CRM: this issue has now been resolved, you can check the incident report here. 

Are you still experiencing this issue? 

 

Thanks, 

 

Mia, Community Team


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2 Replies 2
MiaSrebrnjak
Solution
Community Manager
Community Manager

Safari Issues - Sending Emails.

SOLVE

Hi @timsnelling,

 

Thank you for reaching out to the Community!

We've received reports from other customers who weren't able to send emails from the CRM: this issue has now been resolved, you can check the incident report here. 

Are you still experiencing this issue? 

 

Thanks, 

 

Mia, Community Team


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.


Besuche unsere DACH-Community!
Nimm an regionalen Unterhaltungen teil, indem du deine Spracheinstellungen änderst !


Our Community is available in other languages.
Join regional conversations by changing your language settings !

timsnelling
Participant

Safari Issues - Sending Emails.

SOLVE

Hi Mia,

 

Thanks for responding, I experienced the issue for another day after your post but since then have not experienced any issues thankfully.

 

Many thanks

Tim

 

0 Upvotes