We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).
Dec 15, 2017 6:21 PM
Hello,
I'm trying to create a report for people who have opened my email more than once but who have yet to respond. Does anyone know of a way to do this?
Thank you.
Solved! Go to Solution.
Jan 5, 2018 12:31 PM
@ThomasNLM you can use the contact properties for recent sales email open date, recent sales email click date, and recent sales email reply date, however there is no way to hone in on how many times a contact has click the email (aside from looking at the individual contact record).
Additionally because the dates will update when new emails are sent, the report (or contact list) would have to be made quickly after the first email is sent. If you're looking to engage with contacts continously in an automated way, sequences might be worth investigating.
Hope that helps!
Jan 5, 2018 12:31 PM
@ThomasNLM you can use the contact properties for recent sales email open date, recent sales email click date, and recent sales email reply date, however there is no way to hone in on how many times a contact has click the email (aside from looking at the individual contact record).
Additionally because the dates will update when new emails are sent, the report (or contact list) would have to be made quickly after the first email is sent. If you're looking to engage with contacts continously in an automated way, sequences might be worth investigating.
Hope that helps!