Records deleted
SOLVE
2 Accepted solutions
Records deleted
SOLVEHi @RTayler,
Yes, HubSpot does say records (like Contacts, Companies, Deals) are retrievable for up to 90 days after deletion — but only if they were soft-deleted.
If you're not seeing them in the “Recently Deleted” section, it's likely they were permanently deleted.
In that case HubSpot support won’t be able to recover them.
Best,
Jess
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Records deleted
SOLVEHi @RTayler,
There are two types of deletes: regular and permanent.
For a regular delete, contacts will show up when you try to restore them: https://knowledge.hubspot.com/records/restore-deleted-records
With a permanent delete, the overall idea is that they cannot be restored: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-perform-a-gdpr-delete-in-hubspot
The only way for these contacts to reenter your CRM would be via a form submission. If you still have the contact details, you could submit a form (minimum: email address) and the contact record would at least be recreated with that information. You will not be able to restore it entirely.
Best regards!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Records deleted
SOLVEHi @RTayler
Stages and records are two different things.
Where exactly are you looking for the deleted records - these can be retrived for up to 90 days, how to restore is described here.
Stages are a different matter, once deleted they are gone - simple as that.
I am hbvaing trouble making sense of what you are saying here "The documented instructions also state that the DEAL views are independant and a new view with changes will not impact the original view." - can you try being a bit more descriptive please. How to create and save views is described here.
Frank
Found my comment helpful? Great! Please mark it as a solution to help other community users.
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Records deleted
SOLVEHi @RTayler,
There are two types of deletes: regular and permanent.
For a regular delete, contacts will show up when you try to restore them: https://knowledge.hubspot.com/records/restore-deleted-records
With a permanent delete, the overall idea is that they cannot be restored: https://knowledge.hubspot.com/privacy-and-consent/how-do-i-perform-a-gdpr-delete-in-hubspot
The only way for these contacts to reenter your CRM would be via a form submission. If you still have the contact details, you could submit a form (minimum: email address) and the contact record would at least be recreated with that information. You will not be able to restore it entirely.
Best regards!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
Records deleted
SOLVEHi @RTayler,
Yes, HubSpot does say records (like Contacts, Companies, Deals) are retrievable for up to 90 days after deletion — but only if they were soft-deleted.
If you're not seeing them in the “Recently Deleted” section, it's likely they were permanently deleted.
In that case HubSpot support won’t be able to recover them.
Best,
Jess
|
