Dashboards & Reporting

aleksandar982
Participant

Opened email reports when I check them in Sent items

SOLVE

I am getting opened email reports even when I open the emails myself in Sent items.

So now I am not sure if some of the emails were opened by me or by the recipient.

How can I fix this?

0 Upvotes
1 Accepted solution
edjusten
Solution
HubSpot Employee
HubSpot Employee

Opened email reports when I check them in Sent items

SOLVE

Hi @aleksandar982 

 

Blocking your IP should fix this. Find out how to block your IP in Hubspot CRM here

 

Thank you,

Ed Justen


Did my post help answer your query? Help the Community by marking it as a solution

View solution in original post

1 Reply 1
edjusten
Solution
HubSpot Employee
HubSpot Employee

Opened email reports when I check them in Sent items

SOLVE

Hi @aleksandar982 

 

Blocking your IP should fix this. Find out how to block your IP in Hubspot CRM here

 

Thank you,

Ed Justen


Did my post help answer your query? Help the Community by marking it as a solution