Open notification shows up immediately after I send without even opening the email...

mshamburg
Member

For the past week or so whenever I send an email (via Outlook/Windows) Hubspot immediately gives me a notification (I'm not even opening the email) and shows the email was opened by me.  Can you help?

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edjusten
HubSpot Employee

Hi @mshamburg Lets start by following the steps to prevent self-notifications in Outlook here.  Can you let me know if these steps help? 

 

Thank you,

Ed Justen


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