Dashboards & Reporting

GBeckwith
Member

(No Value) showing in custom Product properties

I cannot figure out how to resolve these (No Value) values in my report.  "Subcategory" and "Sku Name" are custom properties on the Product table.  I have confirmed that the sales for these Products do have a subcategory and a sku name!  When I pull the hubspot data down (via the API) I can confirm that these Products have those properties populated.

 

 

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Does the master data in HS update immediately or, is there a refresh that needs to happen?  Do I need to remove all products from hubspot, and re-POST them?  Hoping this is not the case because that would be a big deal because they would get new IDs and I would need to reload all sales deals.

 

Anyone able to assist, it would be appreciated.  Thanks!

 

 

0 Upvotes
JenWeiss
HubSpot Moderator
HubSpot Moderator

(No Value) showing in custom Product properties

Hi @GBeckwith,

 

Thank you so much for reaching out to us! 

 

I just wanted to clarify a few things to further completely understand to better solve this for you. Can you let me know how you are updating these values? Is this done through API or the CSV sheet that is shown? 

 

Best, 

@JenWeiss 

0 Upvotes