Oct 15, 2021 4:40 AM
I am using line items to parameter recurring deals as this is not an available feature.
The amount our clients chose to give our company each month is very variable.
They can chose to set a campaign amount to 1000 for two months and then decrease it to 800.
This is how I would do it:
If I set up a line item of 1000 monthly recurring amount with a two-months term with the following start date: 01.08.2021 and then create a line item of 800 with no term with the following start date: 01.10.2021
-> Monthly recurring amount shows 1800$ which is wrong because it should be only 800$
Am I doing something wrong?
Thanks a lot
Solved! Go to Solution.
Oct 18, 2021 6:11 AM
Thank you for reaching out.
Oct 19, 2021 5:51 PM - edited Oct 19, 2021 6:06 PM
I think the issue here is that "monthly recurring revenue" is meant to capture a consistent recurring revenue amount -- which is the opposite of what you are intending to capture, because your revenue amounts are inconsistent.
What we instead need to do is create a new deal every time the recurring revenue changes as well as set the old deal to inactive. Here are step-by-step directions for managing a shift in monthly revenue amount:
This info and more can be found in HubSpot's KB article: Track recurring revenue in HubSpot
Oct 20, 2021 3:03 AM
Hi thank you very much for your answer, but re-creating a deal almost every month is not really what we want to do as it will affect our prospective reporting: deal closed by month by rep, deal close rates, etc...
I think just having the possibility to add change to the recurring revenues so it only reflects on the future and not on the past is just missing as all revenues are tied to a close date. Even if they are recurring, the revenues don't apply every month and for us it becomes just useless...