Microsoft Office plugin failed to install

charlesholland
Member

I'm getting the following error when trying to install the Outlook plugin;

 

vsto.PNG

 

I've tried adding the suggested URL's to the Trusted Zone from here;

 

https://knowledge.hubspot.com/articles/kcs_article/settings/an-error-occurred-attempting-to-install-...

 

I've turned off my AV and repaired Outlook with no success.

 

What are the next steps to try?

 

 

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roisinkirby
HubSpot Product Team

Hey @charlesholland,

Check out this post from @Tom: https://community.hubspot.com/t5/Email-Outlook/READ-ME-FIRST-How-To-Fix-Common-Outlook-Errors/m-p/27...


It lists some common Outlook errors, and includes detailed steps on how to troubleshoot and fix them.

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