Link click tracking: replace t.sidekickopen.com with my own domain?

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New Member

Link tracking works fine via t.sidekickopen.com. My questions is can I route it through my own domains the same way it's done in Mailchimp or SendGrid (by adding DNS records to my host)? 

 

So basically, the receipient sees the links pointing to my site rather than t.sidekickopen.com. 

 

Thanks

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Community Manager

Hi @mikseliver thanks for your post. At this time, we are only able to track links using the t.sidekickopen.com parameters. I'd definitely recommend reaching out to our Idea Forum to share this feature request, as well as any information you have about how other services provide this option, and how it would be an important feature for your business! 

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New Contributor

Hi, I have the same question - is it possible to track links without "sidekick"? Because all the links I added to an email turn "sidekick", that may confuse a customer. 

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Community Manager

Hi @aladdin

 

Where are you using the links that you want tracked? In a marketing email? 1:1 email? 

 

You can create tracking urls as well.

 

Thank you,
Jenny


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New Contributor

Hi Jenny, 

 

I see these links when an email sent to a customer. I send emails 1 to 1. 

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