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I noticed that HubSpot is automatically changing the lifecycle stage, even after I manually set it. I do not know what is the creteria is based on to change the values. I'd rather just change the stages manually. Is there a way to prevent this from happening? It's causing issues with my reporting.
Generally yes, can you share a screenshot of the property history for the lifecycle stage for this particular record? Is this a contact or company record?
Typically, either your deal or company settings can cause this:
But my lifecycle stage was set backwards, which is not part of the setting. Here is the screenshot:
You can see that the lifecyle stage was MQL on Sept 4th and was set backwards on the 5th, I looked at the details, it says that it was updated by HubSpot calculation. This is how our lifecycle stage automation was set up:
Generally yes, can you share a screenshot of the property history for the lifecycle stage for this particular record? Is this a contact or company record?
Typically, either your deal or company settings can cause this: