Lead Response Time

SOLVE
Dawid
Participant

Is there a way to see average lead response time by sale rep?

1 Accepted solution

Accepted Solutions
Solution
Anonymous
Not applicable

Hey @Dawid this feature is not currently available, but I think it would be awesome feedback to leave on this existing feature request: https://community.hubspot.com/t5/HubSpot-Ideas/Track-Account-User-Activity-Tracking/idi-p/2378

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6 Replies 6
Solution
Anonymous
Not applicable

Hey @Dawid this feature is not currently available, but I think it would be awesome feedback to leave on this existing feature request: https://community.hubspot.com/t5/HubSpot-Ideas/Track-Account-User-Activity-Tracking/idi-p/2378

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Swati
Participant

Hi 🙂

 

How can I get to know about response time by using hubspot.

jennysowyrda
Community Manager

Hi @Swati,

 

What type of information are you looking for? @Anonymous linked to an idea around a similar functionality, so if you are looking for a feature similar to that, I would recommend upvoting that idea.

 

If you are looking for something else, please let me know. The more details, screenshots and information you can provide, the better the Community can assist.

 

Thank you,
Jenny

Swati
Participant

Please help me help me to get email response time for all my open deals in HubSpot.

JohnDrinane
Participant | Elite Partner
Hey! I figured this out and build that exact report in HubSpot. I too was surprised that HubSpot didn't have this report natively. I built a workaround using HubSpot workflow and webhook, Zapier and Google Sheets. I've implemented it for a few clients in our agency and it's working great so I created a tutorial on how to set it up. Also would be happy to help anybody trouble shoot while setting this up so we can get it working for you. https://www.revenueriver.co/thecuttingedge/what-is-your-companys-lead-response-time
TrevorTopfer
Participant | Elite Partner

FYI, there's a great alternative to using Zapier and Google sheets here: https://app.hubspot.com/ecosystem/3825618/marketplace/apps/marketing/analytics-data/hubspot-google-s...